Some Android phones require deeper settings. If your app doesn't record trips, please check phone settings. Please ensure there are no restrictions for the app. This guide will help you to let your app work.
LOCATION PERMISSION: Make sure you have given the Telematics App permissions to use location
BATTERY PERMISSION: Make sure you have turned off any restriction. We promise you that our Telematics App consumes low battery
AUTOSTART PERMISSIONS: Make sure you have allowed the Telematics App to autostart
OTHER PERMISSIONS: Make sure all options have a green icon, otherwise click on the option and give the access